If for any reason you want to edit your order, reach out to us right after placing your order. But once we have processed or shipped your product it is impossible to exchange until you’ve received the product so please make sure you choose the right size and product before you check out.
If you still wish to exchange your product once you’ve received it for another item or a different size you can do so, as long as it is in stock we will send it to you usually within 3 working days after receiving your return. If your requested item is not in stock, we will contact you to discuss your options.
You can return or exchange items up to 14 days after receiving your original order. Items must be returned unworn, undamaged and unused with all tags and in the original packaging. We do not accept returns that are worn or soiled. Returns that do not meet our guidelines will not be accepted.
Always include a note with your personal info inside the package.
Please note that original shipping costs are non-refundable.
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For return and exchange reach out to our team info@cultwear.eu